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STAFDA Webinar: Your Concierge Customer Service Action Plan

Webinars WI, United States

STAFDA members face unprecedented challenges — as well as exceptional opportunities. Concierge Customer Service offers a way to weather the challenges and capitalize on the opportunity. Doing so requires successfully executing three strategies: 1. Investing in your customers to serve them at the highest level. Customer expectations have transformed — particularly since the pandemic. Exceeding...

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STAFDA Webinar: Improving Warehouse Efficiency

Every distributor has one or more warehouses. But few realize that efficient and effective warehouse operations are a key element to success and profitability. In this webinar, Jon Schriebfeder and Matt Schreibfeder, STAFDA’s Inventory Consultants, will explore how a few simple practices will help members ensure the on-hand quantities of stocked products are consistently accurate...

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